cartoon of young migrants & refugees

Working with refugee & migrant young people

Checklist: How accessible is your service?

Use this checklist to identify how you can improve your service for refugee & migrant young people - see How to use the checklists.

You can either:

  • tick the boxes on screen, then print the page, or
  • print it out and use a pen!

 

Needs analysis and planning

Your service has up to date information about the number of migrants and refugees in your community

Yes No

Your service knows about the migrant communities that are highly represented in your area

Yes No

You collect statistics from young people who use your service about their cultural background

Yes No

Your service compares the demographics of your local area with your client statistics to identify groups of young people who do not use your service

Yes No

You consult with a broad range of young people, including those who do not use your service

Yes No

You consider community profiles and needs in your strategic planning processes

Yes No

Partnerships and networks

You have a list of migrant and refugee services that you can refer young people and families to

Yes No

Staff attend relevant migrant interagency forums, local forums, or MYIN meetings

Yes No

You provide information about your service to a broad range of migrant and refugee services

Yes No

Your service works in partnership with migrant and refugee services to make your program accessible

Yes No

Information about services

Your service information is translated (written communication)

Yes No

Your service uses an interpreter (verbal communication)

Yes No

Your service has translated information available about other community and government services

Yes No

Service delivery

Staff and volunteers consider cultural differences in the way they develop and deliver programs

Yes No

Your service actively communicates with parents

Yes No

Staff and volunteers

Staff and volunteers receive cultural awareness training and professional development opportunities

Yes No

Staff and volunteers address racist comments or behaviour

Yes No

Staff and volunteers actively promote a service environment that is respectful of all cultures and values multiculturalism

Yes No